Download Team Viewer
Based on your product, use the link below to download Team Viewer:
Eniteo Team Viewer
Capstone/Steel Plus Team Viewer
What is it
Team Viewer is a third-party tool that enables screen sharing. This feature allows us to better diagnose and resolve the issue you are experiencing.
Note: We only use Team Viewer to view information related to the assistance we are providing. Once a session ends, we cannot access your computer.
What our agents need from you
To start a session a Team Viewer session, our agents will need the following information:
- Session ID
- Password
* The values in this image are for illustrative purposes only